Our shoes are made by hand and to order, and to ensure the highest quality, allow 1 - 3 weeks for your shoes to be produced. We appreciate your support, trust and patience!
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Shipping Time & Fees
 

Shipping within South Africa
Pickup at our studio in Noordhoek: Free
Courier Guy: R120  |  1 - 3 days
 

Worldwide Shipping*
Free for all orders over $100
Express Shipping to Main Delivery Areas*: $9  |  3 - 6 days

Express Shipping with Insurance to Main Delivery Areas*: $14  |  3 - 6 days

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Shipping to America*
Free for all orders over $100
Economy Shipping to Urban and Remote Areas: $6 | 10 - 22 daysEconomy Shipping with insurance (recommended) to Urban and Remote Areas: $10 | 10 - 22 days

Express Shipping to Main Delivery Areas*: $11  |  3 - 6 days

Express Shipping with Insurance (recommended) to Main Delivery Areas: $15  |  3 - 6 days
 

*Shipping to remote areas
Shipping to remote areas can be very high. If you live remotely, feel free to contact us before ordering so we can check the shipping fees for you — or head to Tunl (our shipping partner) for a quick quote. In case of significantly increased shipping costs, we’ll contact you to confirm any additional charge before dispatch.

Lost or stolen packages
Earth Sole is not responsible for any lost or stolen packages. If you provided us with the wrong shipping address, we are not liable to give you a refund or replacement of the product that you purchased, and therefore we recommend choosing shipping with insurance.

Import duties and customs fees
The customer is responsible for import duties and customs fees. Also, note that the customer is responsible for all shipping costs associated with any returns AND exchanges. More information about returns and exchanges can be found here.